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Arizona Department of Economic Security
Your Partner for a Stronger Arizona
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Search for Unclaimed Funds
Frequently Asked Questions
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Unclaimed Funds FAQs
How do I file a claim?
Search the website using Social Security Number or ATLAS Case Number or Name with Month and Year of Birth to see if there is a potential claim for you. If there is a potential match, you can fill in the form and submit to AZ DCSS for processing to determine if match is verified.
Is there a time limit for filing a claim?
No, there is no time limit to file a claim.
Once a claim has been filed, how long does it take to receive funds?
Claims are normally processed within 30 days of receipt provided there are no complications in verifying you are the owner or have entitlement to receive unclaimed funds.
Who may search and file for a claim?
An Arizona child support client or a third party may search Arizona cases. Additional documentation may be required if a third party submits a claim.
Do I have to pay a finder's fee?
No, there is no finder’s fee to search for unclaimed funds.
What are the valid proof of identity documents and why is it needed?
You will need to show proof that you are the owner of the unclaimed funds. Some examples of documents which may provide proof are:
Auto Registration
Driver's License
Birth Certificate
Marriage Certificate
Income Tax Return
Bank Statement
Utility Statement
Medical Card
Insurance Policy
Credit Report
School Transcript
I received an email / text message about Unclaimed Funds. Is this legitimate?
Yes, the message was sent from AZ DCSS, in an effort to contact current and former Child Support clients that may have unclaimed funds that are owed to them. Please click on Search for Unclaimed Funds on the left under Claimant Navigation to submit a claim.
Do I need to send supporting documents?
Supporting documents are only required if you received an email requesting the documents.
Where do I send supporting documents?
Please reply to the email that you received and attach the documents there, or click on Contact Us on the left under Claimant Navigation. Our email address is
[email protected]
.
How much am I getting?
All claims are reviewed and responded to in the order they are received. You will receive an email within 7-10 business days with the status of your claim. It will be determined at that time if we have funds belonging to you and how much.
My case has been closed for a long time, why am I just being notified?
We have attempted to send these funds to our clients at least once and for some reason, (usually a bad address) the checks were not cashed.
Why did I get this text/email?
If you have ever paid or received child support payments in the state of Arizona, we may have funds belonging to you. These are either child support payments, or refunds of child support payments.
